Privacy policy

 

This Privacy Policy describes how Maison Alia (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from [www.maisonalia.com] (the “Site”). 

 

CONTACT 

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to make a complaint, please contact us: 

📧 Email: info@themaisonalia.com 
📍 Address: Rakez Freezone, United Arab Emirates 

 

COLLECTING PERSONAL INFORMATION 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. 

In this Privacy Policy, “Personal Information” refers to any information that identifies, relates to, or can reasonably be linked to an identifiable individual. 

 

Device Information 

 

Purpose of collection: 
To load the Site accurately, improve user experience, and perform analytics to optimize our website. 

 

Source of collection: 
Collected automatically through cookies, log files, web beacons, tags, or pixels. 

 

Disclosure for business purposes: 
Shared with our service provider Shopify. 

 

Personal Information collected: 
Web browser version, IP address, time zone, cookie data, pages viewed, products viewed, search terms, and interactions with the Site. 

 

Order Information 

 

Purpose of collection: 
To fulfill orders, process payments, arrange shipping, provide confirmations and invoices, communicate with you, screen for fraud, and (when permitted) provide marketing communications. 

 

Source of collection: 
Collected directly from you. 

 

Disclosure for business purposes: 
Shared with Shopify and payment and shipping providers. 

 

Personal Information collected: 
Name, billing address, shipping address, payment information (including credit card details), email address, and phone number. 

 

SHARING PERSONAL INFORMATION 

We share your Personal Information with service providers to operate our business and fulfill our services. 

For example: 

  • We may share your information to comply with applicable laws, regulations, legal requests, or to protect our legal rights. 

BEHAVIOURAL ADVERTISING 

We may use your Personal Information to provide targeted advertising or marketing communications we believe may be of interest to you. 

For example: 

You can learn more about targeted advertising at: 
👉 https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work 

 

USING PERSONAL INFORMATION 

We use your Personal Information to: 

  • Offer products for sale 

  • Process payments 

  • Ship and fulfill orders 

  • Communicate with you 

  • Provide customer support 

  • Inform you about new collections or offers (when consent is given) 

 

LAWFUL BASIS (GDPR) 

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases: 

  • Your consent 

  • Performance of a contract 

  • Compliance with legal obligations 

  • Legitimate interests (which do not override your rights) 

 

RETENTION 

When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion. 

 

AUTOMATED DECISION-MAKING 

We do not engage in fully automated decision-making that has a legal or significant effect on you. 

Shopify may use limited automated decision-making for fraud prevention, such as temporary blocking of IP addresses or payment methods associated with suspicious activity. 

 

YOUR RIGHTS (GDPR) 

If you are a resident of the EEA, you have the right to: 

  • Access your Personal Information 

  • Request correction or updates 

  • Request deletion 

  • Object to processing 

  • Request data portability 

To exercise these rights, please contact us using the details above. 

Your Personal Information may be processed outside Europe, including in Canada and the United States, in compliance with GDPR safeguards. More details are available in Shopify’s GDPR documentation. 

 

COOKIES 

We use cookies to optimize your experience, remember preferences, and analyze site traffic. Cookies may be functional, performance-related, advertising-related, or related to social media. 

You can control cookies through your browser settings. Please note that disabling cookies may affect site functionality. 

For more information, visit: 
👉 www.allaboutcookies.org 

 

DO NOT TRACK 

We do not alter our data collection practices in response to “Do Not Track” signals, as there is no consistent industry standard. 

 

CHANGES TO THIS POLICY 

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page. 

 

COMPLAINTS 

If you have a complaint, please contact us first. 
If you are not satisfied, you may also contact your local data protection authority.